STAFF: WI - Xetta Finance user guide
Last modified 6 months ago
Student Central uses the Xetta cashiering system across each campus. Xetta processes transactions, records receipts and performs reconciliations. Accepted forms of payment: Cheque Debit/Visa/Mastercard AB (Already Banked) The attached user guide outlines the steps: Create a receipt Amend a receipt Receipt reversals Search for receipt Rep...
Staff Systems Support / Xetta
Summary of : OneStop Secure User Guide for Student Central v1,2,pdf OneStop Secure User Guide Secure Student Central User Guide Version: v1.2 14 Dec 2016 page 2 of 59 CRICOS Provider Code: 00113B 30 3.4 Reversing One Stop Classic receipts in One Stop Secure 32 4.0 Search for receipt 4.1 Search
How to organise a security escort
Last modified 04-05-2023 15:07:34
Deakin Security provides a free 24/7 service to escort staff and students across campus or to your car. You can book by phone on 1800 062 579 or use the Help button on the SafeZone app. It's recommended that you contact Security at least 10 minutes before your requested time. Find more information about Deakin Security on the Safety and ...
Student Support and Wellbeing / Safer Communities
How do I apply for building access?
Last modified 8 months ago
There are some areas on campus that you'll need special access on your Deakin Card or a key to enter, either during or after hours. These might include libraries, computer labs, study areas, bike cages or secure rooms. To request access, you will need to log on to the online request
ID Cards and Access / Building Access
I need to report an incident
Last modified 4 months ago
Emergencies If there's an emergency on campus and anyone's safety or wellbeing is in danger, then call Emergency Services on 000 immediately. Then call Deakin Security on 1800 062 579 to inform them what is going on. Find further emergency contact details and links for emergency situations on the Safety and Security webpage. Complaints o...
Feedback / Reporting an Incident
What is SafeZone?
Last modified 09-05-2023 11:20:53
SafeZone is a free app for students and staff that connects you directly to Deakin's security team and sends them your location if you need help. It can be used in emergencies or if you just need some support, such as an escort to your car or assistance for those with disability. To register, you'll need your name, mobile number and Deak...
Student Support and Wellbeing / Safer Communities
What to do if there's an emergency
Last modified 2 weeks ago
If there's an emergency on campus and anyone's safety or wellbeing is in danger, call Emergency services on Triple Zero (000) immediately. Then contact Deakin Security on 1800 062 579. Further emergency contact details and links to instructions on what to do in different emergency situations are on the Emergency and crisis information we...
Student Support and Wellbeing / Safer Communities
What happens if I forget to re-enrol?
Last modified 9 months ago
to secure your
Enrolment Help and Changes / Re-Enrolment
How do I return from intermission?
Last modified 4 months ago
If your intermission is ending, it's essential to re-enrol before the commencement of your upcoming study period to secure your course position. Ensure that you re-enrol for both Trimester/Semester 1 and Trimester/Semester 2. Refer to the University Handbook for the relevant study
Enrolment Help and Changes / Intermission
I need an academic transcript
Last modified 2 weeks ago
transcript through the secure online platform, My eQuals, following the completion of your course
Transcripts, Documents and Letters / Academic Transcript
What is the DeakinTALENT Jobs and Internships Board and what are some tips for using it?
Last modified 2 weeks ago
The DeakinTALENT Jobs and Internships board supports students and graduates to secure work opportunities. The vacancies listed on this board have been sourced from multiple job boards and include a variety of roles ranging from internships, volunteer opportunities, vacation programs
Career Advice
How do I make a complaint?
Last modified 2 weeks ago
If you're concerned about something that's happened at Deakin, or have a complaint, Deakin has processes in place to help you. If you feel comfortable doing so, you can raise your concerns informally with the responsible person or area. You can find a list of contacts to assist you on the Student Complaints webpage under the ‘Talk to the...
Feedback
Is there assistance available if I have been affected by a natural disaster?
Last modified 05-06-2023 09:58:46
Seeking assistance At Deakin, we are committed to supporting all students affected by natural disasters when they occur, including bushfires. If you or your family have been impacted by a natural disaster, Deakin offers a variety of support services including financial assistance, replacement of lost essentials (e.g. books, laptops) flex...
Student Support and Wellbeing
I found a lost item, where should I take it?
Last modified 4 months ago
If you find lost property while on campus, you can hand it in to your nearest Student Central Hub or Security Office. The kind staff there will then make every effort to return the property to its owner. Find your nearest Student Central Hub on the Student Central homepage and Security Offices on the campus maps available through Deakin'...
Lost Property / Reporting Lost Property
How do I find my Applicant ID or password?
Last modified 9 months ago
How you can find you Applicant ID and password will depend on if you are registering for the first time, if you are trying to access the Deakin Application Portal or Scholarship Application Portal or if you already have an account but have forgotten your details. See instructions for each situation below. Register to apply for a new cour...
Admission / Application Process
How do I change my Deakin password?
Last modified 7 months ago
Change your password It's recommended that you change your Deakin password regularly, every 180 days, to maintain security. You can change your password at any time by following these instructions: Go to the Deakin change password webpage. Enter your Deakin username and current password. Select whether you would like to choose your own p...
IT Support / IT Technical Support