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STAFF: WI - Xetta Finance user guide
Last modified 6 months ago
Student Central uses the Xetta cashiering system across each campus. Xetta processes transactions, records receipts and performs reconciliations. Accepted forms of payment: Cheque Debit/Visa/Mastercard AB (Already Banked) The attached user guide outlines the steps: Create a receipt Amend a receipt Receipt reversals Search for receipt Rep...
Staff Systems Support / Xetta
Secure Student Central User Guide Version: v1.2 14 Dec 2016 page 2 of 59 CRICOS Provider Code: 00113B 30 3.4 Reversing One Stop Classic receipts in One Stop Secure 32 4.0 Search for receipt 4.1 Search K.McEwin/ S.Savanah Updated procedures 1.2 14/12/2016 K.McEwin/ S.Savanah Updated procedures Preface
What are Key Selection Criteria (KSC) when seeking a job and what assistance is available?
Last modified 2 weeks ago
Key Selection Criteria (KSC) are carefully worded statements seeking to explore your suitability for a position. If a job advertisement has requested responses to (KSC), you need... Selection Criteria
Career Advice
Where can I download software?
Last modified 8 months ago
As a Deakin student you can download and install a wide range of software for free. Browse the Software Library and access Apps and Desktops Anywhere (ADA) to see what is available. You can also get the latest versions of Microsoft Office on PC and Mac.
IT Support
STAFF: WI - How to amend a discontinuation application
Last modified 2 months ago
Purpose The resolution path for students requesting to amend their existing discontinuation application. Process (Allocated Student Advisers Only) Student requests in writing to modify their discontinuation application that has recently been submitted Student Adviser updates the ServiceNow enquiry case Select Assign to me and check that...
Enrolment Help and Changes / Discontinuation
I need course advice
Last modified 8 months ago
Whether you study online or on campus, a Student Adviser is available to offer advice and assistance with your course. Student Advisers are based in Student Central and can help with just about every aspect of your enrolment. They are your starting point for enquiries about: course advice and unit selections enrolment fees scholarships a...
Enrolment Help and Changes / Unit and Unit Set Selection
When does uni start?
Last modified 2 weeks ago
You can find the dates for when the University opens, orientation activities begin and teaching starts for each study period by selecting the University Handbook dates link relevant to you from the Important dates webpage. You'll be able to access your online unit sites through CloudDeakin one week before your study period begins.
...
Enrolment Help and Changes / Important Dates
STAFF: WI - How to process a HDR Confirmation of Enrolment (CoE) extension
Last modified 1 months ago
of testing. Select Continuing student. Students current location. Make selection . Comments, type
Visa and Compliance / Confirmation of Enrolment Production
STAFF: WI - How to assess a CoE Extension Application (Faculty Specialist Support)
Last modified 1 months ago
Quality and Standards Agency), provided advice on arrangements as a result of the COVID-19 impact
Visa and Compliance / Confirmation of Enrolment Application
Where can I get IT help/support?
Last modified 8 months ago
You can get IT assistance with a technical or software issue from the IT Service Desk. First see if your issue is covered by an article in the IT Help Knowledge base. If not you can submit a support ticket or give them a call on: Internal phones: 888 Off campus: 1800 463 888
IT Support / IT Technical Support
What units should I choose to enrol in?
Last modified 3 weeks ago
When deciding the units you wish to study, it's a good idea to first familiarise yourself with the details and requirements of your course and the units that are available. University Handbook Search for your course information for the appropriate year in the University Handbook. Make sure to follow the Course Rules section which outline...
Enrolment Help and Changes / Unit and Unit Set Selection
What are electives and how can I choose them?
Last modified 4 months ago
Elective units are simply units that aren’t core to your degree or aren’t included in your major sequence or specialisation. You will generally have more freedom in deciding what electives you wish to select in your course. Find available elective units To see a list of available elective units, head to the University Handbook for your y...
Enrolment Help and Changes / Unit and Unit Set Selection
What is FutureLearn Campus and how do I access it?
Last modified 9 months ago
As a Deakin student, FutureLearn Campus now allows you to access select short courses for free using your Deakin single sign-on account details. FutureLearn Campus offers the chance to learn online with experts from leading universities and cultural institutions through engaging courses packed with videos, articles, quizzes and discussio...
IT Support / Future Learn Support
STAFF: WI - How to fix an error/amend Confirmation of Enrolment (CoE) details
Last modified 7 months ago
Purpose If staff have made an error on the CoE extension that has been created e.g. incorrect fees/end date/comment, the CoE team within Student Central can amend the CoE, if the status is Approved. Process Student Adviser sets up ServiceNow enquiry case: Select Assign to me and check that the Assignment group is correct. Set Category to...
Visa and Compliance / Confirmation of Enrolment Production
STAFF: WI - How to apply for an alternative exit
Last modified 2 months ago
- Creating study plans and unit selection . For assessment and processing, refer to KB0014356 - STAFF: WI
Graduation and Events / Alternative Exit Enquiries
STAFF: Letter Template - HDR (only) Conference Visa Letter
Last modified 2 months ago
This letter is to be issued when requested by HDR students. The letter may be required for visa or travel needs. The students have been provided with these instructions: Lodge a Student Central enquiry using the online enquiry form In the field ‘Your enquiry relates to’ select – Documentation (such as Letters, Transcripts, Testamurs) In ...
Templates / Letter
Summary of : HDR Conference Letter Marc 20230 KB,docx HDR Conference Letter Marc 20230 KB Student Services enquire@deakin.edu.au 13 DEAKIN International +61 3 9244 6333 Day 00 Month 0000 To Whom It May Concern Name: Mr John Robert HOWARD Student Number: XXXXXXXX This is to verify that is currently enrolled fulltime in the Doctor of Philosophy (F
How do I change or add my major sequence, minor sequence or specialisation?
Last modified 2 months ago
To add, modify or withdraw a minor sequence, major sequence or specialisation (unit set): Login to the StudentConnect ‘Enrol in unit/course’ page Click on ‘UPDATE ENROLMENT’ and then ‘Major, minors, specialisations’ under the Enrolment Steps To add a new unit set, select ‘+ADD A MAJOR, MINOR OR SPECIALISATION’ and enter the unit set code...
Enrolment Help and Changes / Unit and Unit Set Selection
I'm enrolled in an online unit, do I need to use STAR?
Last modified 9 months ago
from the drop-down box, enter your unit code/s into the 'Unit selection ' search bar and then select
STAR and Timetabling
STAFF: WI - How to access advocacy or legal advice required
Last modified 6 months ago
Purpose The resolution path for students seeking advocacy services. Process Student enquires about Deakin's advocacy services. Student Adviser sets up ServiceNow enquiry case: Select Assign to me and check that the Assignment group is correct. Set Category to Student Support and Wellbeing Set Subcategory to DUSA In Subject of enquiry fie...
Student Support and Wellbeing / DUSA
STAFF: WI - information on the multi-faith chaplaincy
Last modified 6 months ago
Purpose The resolution path for students seeking chaplaincy services. Process Student enquires about chaplaincy services. Student Adviser sets up ServiceNow enquiry case: Select Assign to me and check that the Assignment group is correct. Set Category to Student Support and Wellbeing Set Subcategory to Chaplaincy In Subject of enquiry fi...
Student Support and Wellbeing / Chaplaincy
Can I get a course map?
Last modified 9 months ago
Course maps are a visual tool to help you understand the structure and rules of your course. They include the units required to complete your course and a suggested order and study period to do them in. Use the Course maps search webpage to find one relevant to your course. If you need a new or updated course map you can also submit a re...
Enrolment Help and Changes / Unit and Unit Set Selection