This site requires JavaScript to be enabled

Notifications

Knowledge Home|Print
IT Help > Wireless network > How do I forget a Wi-Fi network on my personal Mac?
How do I forget a Wi-Fi network on my personal Mac?
Article: KB0010982 Published: 26-02-2015 Last modified: 13-08-2020

How do I forget a Wi-Fi network on my personal Mac?

If you have previously connected to eduroam and are now having trouble re-connecting, you may need to remove the saved eduroam settings and then reconfigure the connection.

Table of Contents

Remove the Eduroam Credentials

  1. Select Spotlight (Magnifying Glass in the top right corner of the screen), enter Keychain Access and press Enter (Return).



  2. On the left side of the window, select the login Keychain and the All items Category.



  3. Delete any listed items mentioning "eduroam" (e.g. eduroam.deakin.edu.au certificate and eduroam 802.1X Password).



  4. Enter your Mac password if prompted.

Remove Eduroam Profile

Mac OS X 10.7 or later

  1. Open System Preferences.

  2. Open Profiles.

  3. Select the eduroam profile and select the (minus) button in the bottom left corner.



  4. Enter you Mac password if prompted.

Advanced Troubleshooting

  1. Go to System Preferences and then select 'Network Preferences'.
        Click the Wi-Fi icon in the far left window. In the Network window, turn Wi-Fi off.

  2. Open the 'Finder'. Then select "Go" from the top toolbar and click on 'Go to folder'.
        Type "/Library/Preferences/SystemConfiguration" and select Go

  3. Delete the following files, these files are protected files which require administrator permissions to delete.
        A popup asking for the username and password will come up when attempting to delete the files. Enter the user's login username and password in this popup to be granted access to delete these files:

    Note: Only an administrator of the computer can delete these files.
    1. com.apple.network.identification.plist
    2. com.apple.airport.preferences.plist
    3. preferences.plist

  4. Once the above files are deleted,
              1. Open the 'Finder'. Then select "Go" from the top toolbar and click on 'Go to folder'.
              2. Type "Users/'your username'/Library/Preferences/com.apple.eap.profiles.plist" and select Go
              3. If this file can be located, delete this file .

    For Example: If the currently logged in user is "johnsmith", the the path would be [ /Users/johnsmith/Library/Preferences/com.apple.eap.profiles.plist]. 

  5. Restart the computer, then try to Connect to the eduroam wireless network.

More Info


Expand/Collapse Comments
:     
Was this helpful?
YesYesNoNo
Rate this article