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Connecting to Wi-Fi (eduroam) at participating institutions
Article: KB0010300 Published: 14-08-2013 Last modified: 12-09-2017

Connecting to Wi-Fi (eduroam) at participating institutions

Connecting to eduroam while away from Deakin

It is possible to set up the connection to eduroam while you are away from Deakin, allowing you to access eduroam at participating locations.

See the following articles for Eduroam set-up instructions:

Accessing your Deakin resources

To access your Deakin resources (e.g. email and network shares) while connected to eduroam at another institution, you must establish a VPN connection. Refer to the following guide for assistance:

Getting help

If you have trouble connecting to eduroam while visiting another institution, you should:

  • Contact the Deakin IT Service Desk to verify the configuration on your laptop is correct and that the eduroam service is running at Deakin.
  • Contact the other institution's local IT support staff to ensure there are no issues with their wireless network.
  • If you are still unable to connect, then re-raise the issue with the Deakin IT Service Desk. If necessary, Deakin's IT support will place a call with the National Service Provider (AARNet) for assistance.

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