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Known Error Database
TEMS (Fraedom) - Requesting an Expense Reimbursement
TEMS (Fraedom) Guides
TEMS (Fraedom) - Adding your bank details to your account
TEMS (Fraedom) - Travel pre-approval requests
How do I action a ServiceNow approval email?
Computers on campus
End User Computing: Transferring data to a new PC
How do I find a 24 hour computer laboratory at Deakin?
Transferring data to a new Mac: Clean up your files
Apple computer offer
How to Connect Your Laptop in Teaching Spaces & Meeting Rooms
How do I add a shared mailbox in Outlook 2013/2016 (Windows)?
Booking a room/resource with Outlook for Windows
How do I add a shared calendar in Outlook (Windows)?
Add an email signature using the Outlook Web App (OWA)
How to change the mail retention policy on a folder in Outlook (Windows)
Book a centrally managed room
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
File and document electronic storage
Deakin University Library Databases
How to map a network drive (Windows)
What is my home directory?
How to map a network drive (macOS)
Common Syncplicity Issues
ICT 3.2.2-2016 Web Application Development Standards
ICT 18.104.22.168-2014 PHP Coding Standards
ICT 3.1.1-2014 Object Oriented Design Standards
ICT 3.4-2016 Software Selection Standards
ICT 22.214.171.124-2014 Oracle PLSQL and SQL coding Standards
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
How do I register a wired device on the Deakin network to get internet access?
What is a VPN (Virtual Private Network)?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (iPad/iPhone)
Print, copy, fax, scan
How to print to the bypass tray on a Ricoh printer
How to cancel printing that is already progress (Ricoh printers)
How to print using Print@Deakin Web Print
How to install the Print@Deakin service on your personal Windows computer
How to print at Deakin on your personal Mac
How can I make a PDF file smaller?
How do I get Microsoft Office for free through Deakin University? (Mac)
Hyperlinks are not working in Word, Excel and PowerPoint documents
Why am I getting a "Software changes are required" pop-up on my Deakin PC?
Can I install Adobe Creative Cloud on a non-Deakin computer?
User account management
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
Change your password using the Deakin website
What are Deakin's password requirements?
What is the Deakin Staff Profile System?
How do I request access to a SharePoint Site?
Setting a SharePoint (Office 365) site to display in other languages
Wordpress Newsletter: Introduction
Squiz Matrix: Adding an accordion
Wordpress Newsletter: Setting a default sender name and address
Audio visual management
How to use an interactive whiteboard
Microsoft Surface Hub - Replacement PC Mode (Advanced)
How to use a Document Camera in a Teaching Space
What is a MoCoW and what is it used for?
Quick Reference Guide - Cisco Touch 8 video conference controller
How do I delete 0 byte files from my desktop?
I can't open a SharePoint or OneDrive document using the desktop Office app
How do I get Microsoft Office for free through Deakin University? (Windows)
How do I change my sync location in OneDrive for Business?
How to grant permissions and/or add a user to Sharepoint in the collaborate environment.
How to access OneDrive from a web browser
Research Contacts Management Tool (RCMT) FAQs
How do I enable the 'Open with Explorer' option in SharePoint on Windows 10?
Access to Qualtrics - University Wide licence
Enable Echo360 Flash Player
How do I give someone access to a shared email mailbox?
How to sync OneDrive or SharePoint files to a Mac
What is my Internet quota at Deakin?
Website blocking at Deakin
Deakin Proxy Settings for Deakin College Students
Internet Setup Tips for Students on Residence
Internet access policies and guidelines
What is the Deakin IT policy?
Server and data centre
How to request a file share quota increase
How do I make a phone call with Skype for Business? (Windows)
How do I record a Skype for Business session?
How do I send a file via instant message in Skype for Business PC (Windows)?
How do I set my voicemail message in Skype for Business? (Windows)
How do I add a contact in Skype for Business (Lync)? (Windows)
Setup a videoconference with an external contact using Skype for Business
Video Conference - Cisco Proximity FAQ
Video conferencing - connecting with external sites
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
Deakin Web Guest - Getting started
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
Connecting to Wi-Fi (eduroam) on an Android device
How do I create and manage a guest Wi-Fi (Wifi) account for use at Deakin?