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Known Error Database
TEMS (Fraedom) - Requesting an Expense Reimbursement
TEMS (Fraedom) - Adding your bank details to your account
TEMS (Fraedom) Guides
TEMS (Fraedom) - Travel pre-approval requests
How do I action a ServiceNow approval email?
Computers on campus
End User Computing: Transferring data to a new PC
Transferring data to a new Mac: Clean up your files
Apple computer offer
How to Connect Your Laptop in Teaching Spaces & Meeting Rooms
How do I find a 24 hour computer laboratory at Deakin?
How do I add a shared mailbox in Outlook 2013/2016 (Windows)?
Booking a room/resource with Outlook for Windows
How do I add a shared calendar in Outlook (Windows)?
Exporting an Office365 Mailbox to Gmail
Recovering deleted email or calendar items (Outlook for Windows)
Book a centrally managed room
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
File and document electronic storage
Deakin University Library Databases
How to map a network drive (Windows)
What is my home directory?
How to map a network drive (macOS)
How do I use Syncplicity?
ICT 3.4-2016 Software Selection Standards
ICT 3.2.2-2016 Web Application Development Standards
ICT 184.108.40.206-2014 Oracle PLSQL and SQL coding Standards
ICT 3.1.1-2014 Object Oriented Design Standards
ICT 3.3.1-2014 Web Application Testing Standards
Network services (ex-wireless)
What is a VPN (Virtual Private Network)?
How do I register a wired device on the Deakin network to get internet access?
How to activate an existing network (data) point
Requesting a new network (data) point installation
How do I report a network or phone (data) point fault?
Print, copy, fax, scan
How to print using Print@Deakin Web Print
How to print to the bypass tray on a Ricoh printer
How to cancel printing that is already progress (Ricoh printers)
How to install the Print@Deakin service on your personal Windows computer
How to print at Deakin on your personal Mac
How do I get Microsoft Office for free through Deakin University? (Mac)
How can I make a PDF file smaller?
Hyperlinks are not working in Word, Excel and PowerPoint documents
Can I install Adobe Creative Cloud on a non-Deakin computer?
Deakin Software Store - FAQs
User account management
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
Change your password using the Deakin website
What are Deakin's password requirements?
Using LastPass to manage passwords
How do I request access to a SharePoint Site?
Setting a SharePoint (Office 365) site to display in other languages
Wordpress Newsletter: Introduction
Squiz Matrix: Embedding a video
How do I find a SharePoint Administrator in my area?
Audio visual management
How to use an interactive whiteboard
How to use a Document Camera in a Teaching Space
Microsoft Surface Hub - Replacement PC Mode (Advanced)
How to Use a Lapel Microphone in a Teaching Space
What is a MoCoW and what is it used for?
How do I delete 0 byte files from my desktop?
How do I get Microsoft Office for free through Deakin University? (Windows)
I can't open a SharePoint or OneDrive document using the desktop Office app
How do I change my sync location in OneDrive for Business?
How to grant permissions and/or add a user to Sharepoint in the collaborate environment.
How to access OneDrive from a web browser
Research Contacts Management Tool (RCMT) FAQs
Establishing a secure (VPN) connection to Deakin using Cisco AnyConnect (Windows)
Enable Echo360 Flash Player
How do I enable the 'Open with Explorer' option in SharePoint on Windows 10?
Establishing a secure (VPN) connection to Deakin using Cisco AnyConnect (Mac)
Access to Qualtrics - University Wide licence
Website blocking at Deakin
Deakin Proxy Settings for Deakin College Students
How do I connect my Apple TV or gaming console to the Deakin network?
Internet Setup Tips for Students on Residence
Internet access policies and guidelines
What is the Deakin IT policy?
Server and data centre
How to request a file share quota increase
How do I make a phone call with Skype for Business? (Windows)
How do I send a file via instant message in Skype for Business PC (Windows)?
How do I record a Skype for Business session?
What is Skype for Business?
How do I add a contact in Skype for Business (Lync)? (Windows)
Setup a videoconference with an external contact using Skype for Business
Video Conference - Cisco Proximity FAQ
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
Video conferencing - connecting with external sites
How to share your laptop presentation on a Cisco video conference unit
Connecting to Wi-Fi (eduroam) on an Android device
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) on macOS
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
How do I self register and connect to the Deakin Guest wi-fi network?