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Known Error Database
TEMS (Fraedom) - Requesting an Expense Reimbursement
TEMS (Fraedom) - Adding your bank details to your account
TEMS (Fraedom) Guides
TEMS (Fraedom) - Travel pre-approval requests
How do I action a ServiceNow approval email?
Computers on campus
End User Computing: Transferring data to a new PC
How do I find a 24 hour computer laboratory at Deakin?
Transferring data to a new Mac: Clean up your files
Apple computer offer
What to know about the new Windows 10 Teaching Spaces
How do I add a shared mailbox in Outlook 2013/2016 (Windows)?
How to delete offline folder file using Outlook for Windows
Booking a room/resource with Outlook for Windows
How do I add a shared mailbox in Outlook 2011/2016 (Mac)?
Add an email signature using the Outlook Web App (OWA)
Book a centrally managed room
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
File and document electronic storage
Deakin University Library Databases
How to map a network drive (Windows)
What is my home directory?
How to map a network drive (macOS)
Common Syncplicity Issues
ICT 18.104.22.168-2014 PHP Coding Standards
ICT 3.2.2-2016 Web Application Development Standards
ICT 3.4-2016 Software Selection Standards
ICT 3.1.1-2014 Object Oriented Design Standards
ICT 3.3.1-2014 Web Application Testing Standards
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
How do I register a wired device on the Deakin network to get internet access?
What is a VPN (Virtual Private Network)?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Android)
Print, copy, fax, scan
How to print to the bypass tray on a Ricoh printer
How to print using Print@Deakin Web Print
How to cancel printing that is already progress (Ricoh printers)
How to install the Print@Deakin service on your personal Windows computer
How to print at Deakin on your personal Mac
How can I make a PDF file smaller?
How do I get Microsoft Office for free through Deakin University? (Mac)
Hyperlinks are not working in Word, Excel and PowerPoint documents
How do I access the lynda.com online learning environment?
Why am I getting a "Software changes are required" pop-up on my Deakin PC?
User account management
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
Change your password using the Deakin website
What are Deakin's password requirements?
Using LastPass to manage passwords
How do I request access to a SharePoint Site?
Setting a SharePoint (Office 365) site to display in other languages
Wordpress Newsletter: Introduction
Squiz Matrix: Adding an accordion
How can I search for a SharePoint Site in the collaborative environment?
Audio visual management
How to use an interactive whiteboard
How to use a Document Camera in a Teaching Space
What is a MoCoW and what is it used for?
Microsoft Surface Hub - Replacement PC Mode (Advanced)
Quick Reference Guide - Cisco Touch 8 video conference controller
How do I delete 0 byte files from my desktop?
How do I get Microsoft Office for free through Deakin University? (Windows)
I can't open a SharePoint or OneDrive document using the desktop Office app
How do I change my sync location in OneDrive for Business?
How to grant permissions and/or add a user to Sharepoint in the collaborate environment.
How to access OneDrive from a web browser
Research Contacts Management Tool (RCMT) FAQs
Enable Echo360 Flash Player
How do I enable the 'Open with Explorer' option in SharePoint on Windows 10?
Access to Qualtrics - University Wide licence
How do I give someone access to a shared email mailbox?
How do I setup eduroam off-campus to automatically connect when I come on-campus? (Mac OS)
What is my Internet quota at Deakin?
Website blocking at Deakin
Deakin Proxy Settings for Deakin College Students
Internet Setup Tips for Students on Residence
How do I connect my Apple TV or gaming console to the Deakin network?
What is the Deakin IT policy?
Server and data centre
How to request a file share quota increase
How to connect to a Skype contact in Skype for Business (Lync)
How do I record a Skype for Business session?
How do I make a phone call with Skype for Business? (Windows)
How do I send a file via instant message in Skype for Business PC (Windows)?
How do I set my voicemail message in Skype for Business? (Windows)
Setup a videoconference with an external contact using Skype for Business
Video Conference - Cisco Proximity FAQ
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
Video conferencing - connecting with external sites
How to share your laptop presentation on a Cisco video conference unit
Connecting to Wi-Fi (eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
Connecting to Wi-Fi (eduroam) on an Android device
Connecting to Wi-Fi (eduroam) on macOS